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Thirst 4 Function Blog

10 Ways To Have Better…

Great TED talk by

Celeste Headlee

10 ways to have a better conversation

Simple effective advice and loads of
lessons for patient interaction…

Just like you get on our courses here:


So here you go…

1. Don’t Multitask

See I told you ^^ Simple and effective

2. Don’t pontificate – enter every
conversation assuming you have something
to learn

3. Use open ended questions – complex
question equals simple answer

4. Go with the flow – Let thoughts and
ideas come and go.

i.e. If an idea comes in don’t just wait
for an opportunity to say it out loud
because then you’ll stop listening

5. If you don’t know. Say you don’t know

6. Don’t equate your experience with

…They’re never the same

7. Don’t repeat yourself

8. Drop unnecessary details

9. Listen to understand not just to

10. Be brief

“A good conversation is like a
miniskirt, short enough to retain
interest but long enough to cover the
the subject.”

and on that note…

Speak soon

Chris ‘talk to me’ Wilkes

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